ConfigMgr Remote Control Viewer not starting – MSVCR120.dll missing

This is a rather short blog post, based on a recent TechNet Forum Question. When following the excellent Blog Post from Jörgen Nilsson “Running Configuration Manager 2012 Remote Control standalone“, you might find yourself in the Situation, that the Remote Control Viewer is not starting.

If you take a closer look, you can find the following entry in the Application Event Log:

ConfigMgr_RCV_Error_Part1

In some situations, you also get an error message, directly after launching Remote Control Viewer:

ConfigMgr_RCV_Error_Part2

ConfigMgr_RCV_Error_Part3

The error above indicates a missing DLL called “MSVCR120.dll”. This DLL is part of the Visual C++ 2013 Runtime, which gets automatically installed, when installing the ConfigMgr Console.

The solution now is rather simple. Head over to the Microsoft Download Center and Download / Install the Visual C++ 2013 Redistributable (x86).

ConfigMgr_RCV_Error_Part4

ConfigMgr_RCV_Error_Part5

After installing the Runtime, you should be able to start the Remote Control Viewer without problems.

ConfigMgr_RCV_Error_Part6

One Response

  1. Chrinstine 8. June 2016

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